Policies & Membership Agreement
Pila-Teas studio is intentionally designed for private, highly personalized experiences and small class sizes. In order to preserve the integrity of this space and provide exceptional service to every client, the following policies are strictly enforced.By purchasing services, enrolling in a membership, or attending sessions or workshops, you acknowledge and agree to all policies outlined below. All purchases are final and non-refundable.
Studio Conduct
& Equipment Care
To maintain the integrity of our equipment and environment:
- Socks are required at all times. No shoes in the studio
- Pila-Teas Instructors use tactile cueing—purposeful, hands-on adjustments—to guide a client’s body into proper alignment, improve muscle activation, and enhance overall postural awareness
- Clean hands. Please wash your hands or sanitize before entering the studio
- Do not wear perfume, heavy lotions, or self-tanners. Remove jewelry, rings, and clothing with exposed metal or zippers. These may damage the equipment.
- Clients are financially responsible for any damage caused to studio equipment due to negligence.
- Tea-Bar access. Included with Memberships and Packages. Please be kind and take 1 Tea and 1 snack per visit.
Lana June Health/Pila-Teas reserves the right to refuse service to anyone who does not comply with studio policies.
Cancellation
& No-Show Policy
Life can be unpredictable, so please familiarize yourself with our cancellation policy. Because our studio operates with limited availability and intimate class sizes, we uphold a strict 24-hour cancellation policy for all services including:
- Group classes
- Private sessions
- Duets
- Workshops or educational lessons
Cancellations must be submitted via text, email, or phone at least 24 hours prior to the scheduled session.
Cancellations made within 24 hours will result in a 100% of charge of the scheduled service.
No-shows and no-call absences will be charged in full, 100% of charge of the scheduled service.
If a duet partner fails to attend, the remaining client is responsible for the private session rate.
This policy applies regardless of circumstance, including illness, travel delays, emergencies, or scheduling conflicts.
Tardiness Policy
Sessions begin and end at their scheduled time. Late arrivals will not receive extended time, and the full session fee applies. The doors will lock 5 minutes after class starts
Health & Illness Policy
Clients must not attend sessions if experiencing symptoms of contagious or infectious illness. We see clients who are pregnant and have autoimmune weaknesses. Please keep us all safe.
If you are ill, you are required to cancel within the 24-hour cancellation window. Standard late cancellation fees apply outside of this timeframe.
Assumption of Risk
& Waiver of Liability
By participating in any services at Lana June Health, including but not limited to Pilates, massage therapy, or wellness treatments, you acknowledge:
- Physical activity involves inherent risks, including but not limited to muscle strain, injury, illness, or death.
- You affirm that you are physically capable of participation.
- You are responsible for consulting a physician prior to beginning any program.
- You have disclosed all relevant medical conditions on your intake form.
You voluntarily assume full responsibility for any risks, injuries, or damages that may occur as a result of participation.
You knowingly and expressly waive, release, discharge, and hold harmless Lana June Health LLC, Pilates LLC, and WWRG LLC its owner, employees, contractors, and agents from any and all claims, liabilities, demands, actions, or causes of action arising out of negligence or participation in services.
This waiver applies to you, your heirs, assigns, and legal representatives.
Agreement
By booking or attending services at Lana June Health, you acknowledge that you have read, understood, and agreed to these policies and terms in full.
Memberships
Coming Soon!